COVID-19 Updates

The health and safety of our guests and staff are our highest priority. Check back for our latest updates and policies around COVID-19. 

Health & Safety Policies

The Crowne Plaza has implemented all DHEC and CDC guidelines within the property:

  • The hotel public spaces are sanitized with a fogger using Sanix, This multi-purpose, neutral pH, germicidal detergent and deodorant is effective on a variety of pathogens including: HIV-1, Escherichia coli (E. coli), Salmonella Typhimurium, Staphylococcus aureus, Human Coronavirus and many others, several times per day.
  • There is "social distancing" signage, hand sanitizing stations and lessened touch points implemented throughout the property.
  • Housekeeping services are available by request.
  • Daily "trash and tighty" is available to all guests each day.
  • Full housekeeping services are available and can be scheduled.
  • It is a requirement for all guests and employees to wear face coverings in all public spaces of the hotel.

Amenities & Services 

What’s open as of November 9, 2020 

  • Breakfast area
  • Business center
  • Concierge services
  • Fitness center, operating at limited capacity
  • Gift shop
  • Lounge
  • Outdoor spaces
  • Meeting rooms and event venues
  • Pool
  • Restaurant

The hotel practices social distancing in all public spaces of the property to include the gym (limited capacity), lobby, pool, Sweetgrass Restaurant and bar. We also provide social distancing setups in all of our meeting and banquet spaces.

Services such as restaurant hours may vary based upon hotel occupancy. Housemade food items are made daily and avaialble in our marketshop.

Cancellation Policy 

Our cancellation policy is currently flexible during this time of uncertainty as we realize plans could change at the last minute. At this time, you may cancel your reservation day of without penalty.

Local Area Resources 

Please note that facemasks are required in public areas. This does not include outdoor spaces.

Find more information about South Carolina's COVID-19 response. 

Below are some businesses and resources that may be helpful during your stay with us 

  • The hotel is located directly across the street from Tanger Outlet Mall
  • There is a Walmart and Sams within walking distance of the hotel
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